How to Change Time Zone – Windows XP

The first thing to do is double click the clock on the taskbar, you will be presented with the Windows XP Date and Time Properties box. In the picture above you can see an example of a typical Windows XP Date and Time Properties box, we have pointed out the areas of...

Troubleshooting Users Internet Connection

Walk resident through determining their IP address.  Go to command prompt and do an ipconfig Next have them do a ping 192.168.1.1, this will ping the CMTS unit, this should never fail.  Times where I’ve seen this fail is bad Ethernet cable, bad network card on modem...
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