When you first add the wireless gateway to the network the default SSID that the computer will see is Motorola with the last five digits of the HFC MAC ID.  Ex: Motorola-62BBC


By default the WPA-PSK security is enabled. The WPA-PSK is a 20 digit alphanumerical pass-code. The pass-code is located on a sticker on the bottom of the cable modem.

To log into the gateway, the IP address is

This will prompt you with a a user name and password.

Username : admin (case-sensitive) Password: motorola (case-sensitive)

From here you can change the SSID, encryption and much more.

If you want more information on Surfboard Wireless Cable Modem Gateway click on the user guide.