Installing cable TV in your business is a question that all resident oriented administrators and business owners need to address at some time or another before they offer services to the public. Any type of long term care facility, nursing home, hospital or health care center should provide quality cable TV and internet services to their residents. These plus other amenities are just some of the things that a family will go over when choosing where to put a loved one.
As the cable TV business has grown so have the choices for businesses looking to install cable for a large number of people. Whether one is choosing to get local cable or satellite cable TV there are several options to choose from based on the needs of the business.
Satellite or Cable: While local cable companies used to be the only choice that businesses have, providers such as DIRECTV have made the cable market much more competitive. While both of these types of service offer similar channels there are several other questions that need to be established before moving forward with a choice.
Price: The most important thing that one must consider before adding any type of service to their business not only the price of the service, but if there is any profitability involved with the service. Just like any other business it is important to try to choose profitable options that will help the business.
Here are just some questions that a business owner should ask when inquiring on cable TV pricing:
- How much will the installation cost?
- How much will my monthly bill be?
- What kind of financing plans do you offer?
- What is the length of the contract?
- Do I need to use a set top box?
Installation: There are a number of factors that a cable company must take into account when planning an install. Depending on the size, location and existing wiring of your facility the actual installation can vary in price. While this is true, here a couple common questions that you can ask on the installation process:
- How long before I have cable service?
- How long to install a private cable system?
- What are the qualifications of your technicians?
References: Because of the size of a business cable installation, it is important to get background information on any company that you work with. Choosing a company that provides a solid background and a warranty is very important when it comes to installation, because any excessive down time of a system can result in losing future business. Here are more questions you can direct about the references for a company:
- How long have you been in business?
- How many businesses have you provided cable to?
- Can you give me a list of references of your past cable installations?
Customer Service: Last and probably one of the most important factors is gauging customer service of the facility. While almost every company will sugar coat how great their customer service is initially, it is important to do your own research on their customer service. Some of this can be done through talking with references, but other work must be done on your own. Here a couple of things to look at when looking into customer service:
- How long does it take to talk to a human?
- How long is response time for a service call?
- Is the customer service person friendly and helpful?
Installing cable TV in your business is part of the process of serving any residential community. It is not only important to do your homework on the company that you choose, but also talk to some of their current clients to get a feel for their services. The best bet is to choose a company which can fit your price range, has a good reference record and can provide quick and friendly customer service.