On some commercial satellite DirecTV receivers there is a reset button inside of the access card door. If your commercial satellite DirecTV receiver has a reset button, you can simply press it to reset your receiver. If there is not a button inside the access card door or pressing the button does not correct the problem, try these steps to reset your receiver:

  • Unplug the commercial satellite DirecTV receiver from the electrical outlet. (If your receiver’s light is still on, you have pulled the wrong plug.)
  • Leave the DirecTV receiver unplugged for 15 seconds.
  • Reconnect it to the electrical outlet and return to normal viewing.