Configuring a Linksys Router

Occasionally your residents will purchase a router to share their high speed internet connection with multiple PC’s and/or to share their connection through wireless. Because there are so many routers and so many models it is almost impossible to walk someone...

Troubleshooting Users Internet Connection

Walk resident through determining their IP address.  Go to command prompt and do an ipconfig Next have them do a ping 192.168.1.1, this will ping the CMTS unit, this should never fail.  Times where I’ve seen this fail is bad Ethernet cable, bad network card on modem...
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