One product that we wish we had when we first started this company was a satellite dish heater. When doing installs in the early 1990s one of the main problems that we had was customers calling in and complaining of “searching for signal” in the winter months due to an accumulation of snow on their commercial DIRECTV dish. Granted these early dishes were large and built purely for receiving a signal and not too much thought into avoiding snow accumulation, but this still was a major problem. Many times this would just be a temporary problem that a maintenance man or staff member could fix by just brushing off the snow. While this is an easy fix, the problem with this solution is that during heavy snowfall, the brave employee would have to go on the roof several times during the storm to brush off the dish.
After a few years of this, DIRECTV got wiser to the constant customer service calls and built their new slimline dish to prevent snow and ice from building up on the dish. While these dishes work much better to combat snow then the early satellite dishes, there are still problems during major snow storms.
To combat these problems there has been a tremendous growth in companies building and installing satellite dish heaters to combat ice and snow. These devices work much like the heater on your car windshield in that they provide heat around the dish to make it impossible for snow and ice to stick to your DIRECTV satellite dish. While there are many different varieties of these dish heaters, they all serve the same function and that is to give your satellite a clear view of the Southwestern sky.
Here are some of the most asked questions we get about satellite dish heaters
I heard silicone spray on my satellite dish will work to remove snow?
Anyone who advises you to use any type of lubricant on their satellite dish does not know much about satellite dishes. First off the chemicals in protective sprays such as silicone or PAM may work great on your skillet, but will cause damage on your DIRECTV dish and could actually hurt your satellite signal. Besides this the chemicals often attract animals such as raccoons or birds that could damage the dish by trying to eat the chemicals.
Why doesn’t our cable company need a satellite?
The only difference between the cable company and the consumer is that the cable company has their dish or dishes at their facility and DIRECTV customers have their own dish. The cable company themselves has dish heaters on the dishes at their facility and deals with the same conditions that every satellite dish owner also must contend with in the winter months.
How do I install a satellite dish heater?
While some fixes are easy when it comes to your satellite dish, installing a dish heater is something that we do not recommend for customers. At SeniorTV we have simplified the dish heating problem for customers. Our technology involves an easy to use indoor switch that allows customers to flip the switch whenever they need to heat their receiver. With this technology, customers are able to combat the dreaded snow on a satellite dish and provide their customers with uninterrupted cable TV.